ladang Privacy Policy

This page describes what we collect when you use ladang and how we keep that data protected. We take privacy seriously and follow applicable data-protection standards. Our commitment is to be transparent about what information we gather, why we need it, and how we use it.

We collect personal data during account registration, identity verification, and payment processing. This data is used to verify your identity, process deposits and withdrawals, comply with applicable law, and improve our service. We do not sell your information to third parties or use it for purposes unrelated to ladang.

This policy explains our data practices in plain language. If you have questions about your privacy or how we handle your data, contact our support team through your ladang account menu or use the contact details listed at the end of this policy.

What Data We Collect on ladang

Account registration and identity information

When you register on ladang, we collect your name, email address, phone number, and date of birth. This information is necessary to create your account and verify your identity. We use your email and phone to send account notifications, security alerts, and support responses.

To comply with anti-money-laundering and know-your-customer regulations, we also collect identity documents. You upload a photo ID (national ID, passport, or driver's license) and proof of address (utility bill or bank statement). We verify these documents once during account setup and store them securely. We do not share your identity documents with third parties except where required by law.

Payment and transaction data

We collect information about your deposits and withdrawals, including the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers via mobile banking, local payment, online payment, and e-wallet), the date, and the amount. This data is necessary to process payments, prevent fraud, and comply with financial regulations.

We do not store your full payment-card numbers or e-wallet passwords. Payment processing is handled by encrypted channels and third-party payment processors. Our role is to record the transaction for your account balance and to provide you with transaction history.

Gaming and account activity data

We record your gaming activity on ladang, including the games you play, bets you place, and outcomes. This data helps us understand how you use our platform and allows us to provide personalized features. We also track your login times and device information to detect fraud and improve security.

Your gaming data is linked to your account and is confidential. We do not share your game history or betting patterns with third parties except where required by law or with your explicit consent.

How We Use and Protect Your Data

Use of your data on ladang

We use your data to provide, maintain, and improve ladang. Your information helps us verify your identity, process payments, detect fraud, and comply with legal obligations. We also use non-personal data (such as aggregate usage patterns) to understand how players use our platform and to make it work better.

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your information to third parties or use it for purposes unrelated to ladang. If we need to use your data for a new purpose, we will notify you and obtain your consent where required by law.

Data security and encryption

We protect your data using industry-standard encryption and security practices. Your data is encrypted in transit (when sent over the internet) and at rest (when stored on our servers). Our servers are maintained with regular security updates and are monitored for unauthorized access.

We limit access to your personal data to employees and contractors who need it to provide our service. All staff are bound by confidentiality agreements. We do not store payment-card numbers or e-wallet passwords on our servers—this information is handled by encrypted third-party processors.

Third-party service providers

We work with third-party service providers to process payments, send emails, and provide customer support. These providers are contractually bound to protect your data and may not use it for their own purposes. We remain responsible for their handling of your information.

Our payment processors include e-wallet providers and bank-transfer services. These providers may store your payment history in accordance with their own data-protection policies. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, or through mobile banking, local payment, online payment, or e-wallet virtual accounts, your transaction data may also be stored by those providers.

We at ladang encrypt your data, limit access to authorized staff only, and do not sell your information to third parties. Your privacy is a core commitment.

Data retention and deletion

We retain your account data for as long as your account is active and for a reasonable period after account closure to comply with legal obligations. If you request account deletion, we will remove your personal data from our active systems. However, we may retain transaction records and identity documents where required by law or for fraud prevention.

To request deletion of your account or data, contact our support team. We will process your request in accordance with applicable law and respond within a standard timeframe.

Cookies and tracking technologies

We use cookies on ladang to remember your preferences, keep you logged in, and improve our service. Cookies are small files stored on your device that allow us to recognize you when you return. You can disable cookies in your browser settings, but this may affect some features of ladang.

We do not use tracking technologies to monitor your activity outside of ladang. Our analytics are limited to understanding how you use our platform to improve security and user experience.

Your rights regarding your data

You have the right to access, correct, and delete your personal data. You can view and update your account information through your ladang profile. If you want to request a copy of all data we hold about you, contact our support team and we will provide it within a standard timeframe.

You also have the right to request that we stop using your data for certain purposes. If you believe we have mishandled your data, you can file a complaint with our support team or with your local data-protection authority.

International data transfers

Our servers may be located outside your jurisdiction. When you use ladang from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data may be transferred across borders for processing and storage. We ensure that any international transfer is protected by encryption and applicable legal safeguards.

By using ladang, you consent to the transfer of your data to countries outside Indonesia where our servers are located. If you do not agree to this transfer, you should not use our platform.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you by email or by posting a notice on ladang. Your continued use of ladang after such notification constitutes your acceptance of the updated policy.

We encourage you to review this privacy policy periodically so you remain informed about how we protect your data.

Contact us about privacy

If you have questions about our privacy policy, want to access or delete your data, or have concerns about how we handle your information, contact our support team. We are available through your ladang account menu and respond during business hours.

For formal data-protection inquiries or complaints, you can also contact our legal team through the channels listed in our legal noticeWe take all privacy concerns seriously and will work to resolve your issue promptly.